Drops & Wins
Pragmatic Play’s network promotion runs across participating operators. A network prize pool is not an individual player’s or Betnero’s allocation.
Loyalty & cashback
Betnero VIP club
Compare six levels of membership, from Entry to Diamond, with five published cashback rates for the progressed tiers.
The six VIP levels
Players join the VIP Club automatically after registration. The programme has six tiers, from Entry to Diamond. Cashback is described for the five progressed levels, starting at Bronze.
Entry
- Level
- Starting membership
- Rate
- No published rate
Entry is the baseline. No points threshold or cashback percentage is specified.
Bronze
- Level
- 400 points
- Rate
- 5% cashback
The published level is a programme threshold, not an individual account balance.
Silver
- Level
- 2,000 points
- Rate
- 8% cashback
The published level is a programme threshold, not an individual account balance.
Gold
- Level
- 7,500 points
- Rate
- 12% cashback
The published level is a programme threshold, not an individual account balance.
Platinum
- Level
- 20,000 points
- Rate
- 15% cashback
The published level is a programme threshold, not an individual account balance.
Diamond
- Level
- 50,000 points
- Rate
- 20% cashback
The published level is a programme threshold, not an individual account balance.
| Level | Points | Cashback |
|---|---|---|
| Bronze | 400 | 5% |
| Silver | 2,000 | 8% |
| Gold | 7,500 | 12% |
| Platinum | 20,000 | 15% |
| Diamond | 50,000 | 20% |
Compare two levels
How weekly cashback works
Every Monday, eligible players can receive cashback from 5% to 20%, depending on their status. Eligibility, the qualifying net-loss calculation, any cap and any wagering terms all affect the result.
For example, a 5% rate applied to £40 of eligible net losses gives £2 before any other limits. It does not return all losses or make future play less risky.
Loyalty points and the VIP Store
The programme describes one point per £10 wagered on slots, keno and scratch cards. Roulette, baccarat, blackjack and poker earn 0.2 points on the stated basis. The exact game and active offer can affect whether a stake counts.
From the Silver level, players receive VIP assistance from a personal manager. Players can exchange earned points in the VIP Store for bonus money.
Read the bonus conditions Check payout routesRegular promotions
These promotions use separate event rules. Check whether an event is listed for your account before treating it as available.
Lucky Rush
A previous Playtech competition advertised 250,000 prize places sharing £5 million across participating sites. Those were event figures, not a current Betnero allocation.
Spinomania
A previous campaign used a £40 minimum deposit and daily codes for up to 200 spins. A current code and promotion period would be needed to claim it.
VIP questions
What rate applies at Entry?
Entry is the starting level. The published table gives cashback rates for Bronze through Diamond only.
Does cashback change the withdrawal rules?
No. Payment checks, bonus conditions and settlement times remain separate from a VIP cashback rate.